What fuel does the van take?

Diesel

What does the insurance cover?

Insurance is arranged by you through Day Insure, for the amount of days required for your trip. We are here to help you with booking the insurance.

How old do I need to be to hire the van?

25 years old, minimum.

Can I smoke in the vehicle?

No, smoking inside the vehicle is not permitted.

What is the maximum amount of time I can hire the vehicle?

The maximum hire duration is 2 weeks per trip.

What payment methods do you accept?

Our preferable method of payment is via bank transfer.

Can we take the vehicle outside of the UK?

No.

What do we need to allow us to hire?

We will need you to supply us with a driving licence check code which you can obtain through the Gov.uk website. Please click here to visit.

 

Can we bring dogs?

Yes, dogs are permitted however there will be an additional cleaning charge.

What time can I collect and drop off the vehicle?

Collection of the van is from 3pm, and drop off by 11am. These times can be adjusted but will incur extra charges.

What's included inside the vehicle?

The van will include all cutlery and utensils and 2 mattresses for the beds also included is camping chairs for the number of people hiring. Bedding is not included. To view the interior please visit our Gallery page

What is the deposit procedure?

The deposit is a refundable charge of £1000, made by bank transfer. On pickup there will be a check out inspection made in your presence, any defects picked up will be noted and agreed to with a signature from you. When the vehicle is returned after your trip, a thorough checkout will be made to the exterior and interior. Any new defects or damage (not picked up on the check out) will be discussed and charged accordingly.  Any costs incurred will be taken from the deposit amount. Magpie Campers will obtain a written quote to repair the damage. The deposit will be held until this quote has been discussed with you. Any monies owing after the repair costs will be returned to you by bank transfer.